Terms of use and sale

These terms of use and sale (the "Terms") set out the rules for accessing the Atriate service (the "Service") and the conditions for subscribing to its paid plans.

They form a contract between you and the publisher of the Service, identified in the legal notice.

The publisher may amend the Terms. Any substantial change is notified to you in the Service or by email before it takes effect; if you do not accept it, you may terminate at no cost.

Atriate is an online personal organisation service: you describe a project, the Service breaks it into stages and then into steps, and offers pages where you can see your progress.

The Service is provided as is, with no undertaking as to whether you reach your goals. The breakdowns, suggestions and priorities it offers are indicative and remain your decision alone.

The Service is not legal, medical, financial or tax advice, nor a substitute for a professional. You remain solely responsible for the decisions you make.

Registration is open to adults with legal capacity to contract.

You are responsible for keeping your credentials confidential and for all activity carried out from your account. Notify the publisher without delay of any unauthorised use.

An account is personal and may not be shared between several people.

During the restricted access phase, registration is subject to an invitation list: an account request may be declined without stated reasons.

The Service is offered in three plans: one free plan and two paid plans, billed monthly or yearly.

The Plus plan costs €9.99 per month or €89 per year. The Max plan costs €17.99 per month or €159 per year. Prices are shown in euros, all taxes included.

Some assisted gestures are counted as "actions": the Plus plan includes 50 per month, the Max plan 175. A gesture costs one action whatever its complexity. Viewing your pages, entering data, ticking a step or unlocking a stage cost no action.

Where applicable, a launch offer may reduce the price of the first year of a yearly subscription by 30%. The discount applies to the first payment only: renewal is at the full price shown above.

Subscriptions are taken out online by card, through our payment provider. Payment is due immediately.

The subscription runs for one month or one year depending on the plan and renews automatically for the same term unless cancelled before the renewal date.

For a yearly subscription, a reminder of your right not to renew is sent to you before the renewal date, in accordance with article L215-1 of the French consumer code.

The action counter is restored on each billing date, once payment has been confirmed. On a yearly subscription it is released monthly; actions left unused in a month do not carry over to the next.

Invoices are issued and sent by our payment provider. Prices may change: any change is notified to you before it takes effect and applies only to later billing dates.

Subscribers may buy one-off action top-ups: +25 → €2.99 and +60 → €5.99.

Actions bought this way do not expire and remain available for as long as your account exists. They are used after the monthly allowance.

Actions already used are neither refundable nor exchangeable for cash. The commercial guarantee set out below applies to the unused part.

As a consumer you have 14 days to withdraw from a contract concluded at a distance, without having to give reasons.

Because the Service is available immediately, you are asked at the time of payment to expressly request immediate performance and to acknowledge that you lose your right of withdrawal once the service has been fully performed, in accordance with article L221-28 13° of the French consumer code.

If you withdraw once the Service has been partly performed, the refund is proportionate to what has not been used.

Independently of the right of withdrawal, the publisher grants a 14 day commercial guarantee from the first paid subscription.

The refund is calculated in proportion to what you have not used over the period paid for: it is therefore not a full refund if you have already used part of your actions.

To claim it, send your request to the contact address given in the legal notice.

If a payment fails, access to your plan is maintained during a grace period, over which several payment attempts are made.

During that period, automated background processing is suspended; reading, entering data and moving your projects forward remain available. Everything resumes as soon as a payment succeeds.

If the situation is not resolved by the end of the grace period, the subscription ends and the account moves to the free plan.

You may cancel at any time from your subscription management area. Cancellation takes effect at the end of the current period, which has already been paid for.

No refund of the remaining time is made beyond the commercial guarantee, unless the publisher expressly agrees.

Moving back to the free plan deletes nothing: items beyond the limits of that plan are locked, remain readable, are never deleted, and become editable again if you subscribe once more.

You may delete your account at any time from the settings. Deletion is final: it immediately terminates the current subscription and erases your data.

The publisher uses reasonable means to keep the Service available, without being able to guarantee uninterrupted access. Interruptions may occur for maintenance or because of its technical suppliers.

The Service evolves: features may be added, changed or removed. Removing a substantial feature from a paid plan is notified to you and entitles you to terminate at no cost.

The publisher may suspend an account in the event of manifestly abusive use, in particular automated use intended to circumvent the limits of a plan.

The Service, its brand, its interface and its components remain the exclusive property of the publisher. No transfer of rights is granted.

You keep all rights in the content you upload. You grant the publisher only the technical licence needed to host it and display it in your own space.

Copying, decompiling, reselling or exploiting the Service outside its intended use is prohibited.

Processing of personal data is described in the privacy policy, which forms an integral part of these Terms.

The Service uses automated processing to propose a project breakdown and to sort certain items; their nature and their recipients are detailed in that policy.

The publisher has a duty of best efforts. It can only be held liable where fault is proven, and for direct and foreseeable damage.

The publisher is not responsible for the decisions you make on the basis of the content of the Service, nor for the consequences of your own breach of these Terms.

Nothing in these Terms limits the rights that the law grants consumers on a mandatory basis.

Any complaint may be sent to the contact address given in the legal notice. The publisher undertakes to reply within a reasonable time.

In accordance with articles L611-1 et seq. of the French consumer code, you may use a consumer mediator free of charge. The mediator chosen by the publisher will be named in these Terms before the first paid subscription.

These Terms are governed by French law. Failing an amicable settlement, the French courts have jurisdiction, without prejudice to the protective rules applicable to consumers.